Geoscape $12,300

 

Dear Valued Customer,

Thank you for your interest in acquiring this rare piece of art. We understand the uniqueness and importance of such a treasure, and we appreciate your understanding of our refund policy. Please take a moment to review our policy below:

1. All sales of the rare artwork are considered final. Once the purchase is completed, no refunds or exchanges will be granted, except for the specific circumstances outlined below.

2. Refunds will only be considered in the following situations:
   a) In the unlikely event that the artwork is discovered to be significantly different from the description provided at the time of purchase.
   b) If the artwork arrives damaged due to shipping or handling, provided that appropriate evidence is provided to support the claim.

3. To be eligible for a refund, you must contact us within 14 days of receiving the artwork. Please provide a detailed explanation along with supporting evidence, such as photographs or documentation, to facilitate the review process.

4. In the event that a refund is approved, the artwork must be returned to us in its original condition, securely packaged, and at your expense. Upon receiving and verifying the returned artwork, we will initiate the refund process within a reasonable timeframe.

5. Please note that any damage caused by mishandling, improper storage, or negligence on the part of the buyer will void the refund eligibility.

We strive to provide accurate descriptions and ensure the safe delivery of our rare artworks, but we also encourage you to thoroughly inspect the piece upon arrival and reach out to us promptly with any concerns you may have.

It is our commitment to maintain the satisfaction and trust of our valued customers, and we truly appreciate your understanding and cooperation in adhering to this no refund policy.

Should you have any further questions or require clarification on our policy, please do not hesitate to contact our customer service team, who will be more than happy to assist you.

Thank you once again for your interest in our rare artwork.

Warm regards,

Dustin Marquard

Shipping Policy:

Thank you for considering purchasing our products. We are pleased to offer free shipping for orders within the USA. However, please kindly review our shipping policy below for international orders:

1. Free Shipping within the USA:
   - All orders with delivery addresses within the United States qualify for free shipping.
   - We will ship your order using our chosen standard shipping method, ensuring secure and timely delivery.

2. International Shipping:
   - For customers outside of the United States, we require you to contact us before placing an order.
   - International shipping rates vary depending on the destination and the weight or size of the package.
   - To obtain an accurate shipping quote for international orders, please reach out to us via contact form adding the piece you are interested in, providing your complete shipping address and the desired piece. Our customer service team will promptly provide you with a personalized quote and further instructions.

3. Customs and Duties:
   - Please note that any import duties, taxes, or charges imposed by your country's customs office are the responsibility of the buyer.
   - We are not responsible for any delays or additional costs incurred due to customs procedures or regulations.

4. Order Processing and Delivery:
   - Once your order is confirmed and payment is received, we will process and ship it within 5 business days.
   - You will receive a shipping confirmation email with a tracking number, allowing you to monitor the progress of your package.

5. Shipping Methods and Carriers:
   - We use reputable shipping carriers to ensure the safe and efficient delivery of your order.
   - The specific shipping method and carrier used may vary depending on the size, weight, and destination of your package.
   - If you have any specific shipping requirements, please inform us during the order placement process, and we will do our best to accommodate your needs.

We strive to provide excellent customer service and ensure a smooth shipping experience for all our customers, both domestic and international. If you have any questions or concerns regarding our shipping policy or any other inquiries, please do not hesitate to contact our customer service team.

Thank you for your understanding, and we truly appreciate your interest in our pieces.

Sincerely,

Dustin Marquard